Our Care
Care designed around each person
At Little Brook House we offer three types of care, each delivered with the same commitment to dignity, warmth and genuine attention to the individual. Whatever the level of support your loved one needs, the starting point is always the same: getting to know the person first.
Residential Care
Day-to-day personal care in a Grade II listed former farmhouse, for people who no longer manage comfortably at home but do not need nursing care.
Explore residential careDementia Care
Dementia care in a calm home, with a Dementia Champion on the team.
Explore dementia careRespite Care
Short stays on either residential or dementia care, for a carer's break, or simply to try the home first.
Explore respite careOur Approach
We run a home, not a hospital
Good care is not about routines and rotas. It is about knowing how somebody likes their tea, which of them sleeps better with the landing light on, and what they did for a living long before they came to us.
Every resident has a care plan built around them, reviewed as their needs change, and families are kept involved at every step.
Training & Qualifications
A team who know each resident
Dementia care, every day
Dementia is one of the specialisms on our CQC registration, and our team support people living with it every day.
Checked & safeguarded
Every member of staff is DBS checked before they start, as the law requires, and infection control training is part of every role.
Open about our rating
We are regulated by the Care Quality Commission. Our current rating is Requires improvement (report published 29 July 2023), and the full report is on the CQC website.
Independently inspected
Rated Requires improvement overall
The Care Quality Commission is the independent regulator of health and social care in England. Every home it inspects is rated against five key questions.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Last inspected June 2023
Read the full CQC reportGood to know
Questions families ask us about care
The things we get asked most when a family is first looking into care. If your question isn't here, just call the team.
How do I know which type of care my relative needs?
You do not need to work that out on your own. Our team will carry out an assessment and talk you through whether residential, dementia or respite care is the right fit. If we are not the right home, we will tell you honestly.
Can I visit before making any decision?
Absolutely, and we encourage it. You are welcome to visit Little Brook House, look around every part of the home and meet the team. There is never any pressure or obligation.
How quickly can a room be arranged?
It depends on availability and your relative's needs. A pre-admission assessment takes place first, and the team will talk you through what is possible, so please call us.
Can my relative bring their own belongings?
Yes. Every room is a private space that belongs to its resident. We encourage photographs, ornaments and personal belongings, so the room feels like home.
Are visitors welcome at any time?
Yes. Families and friends can visit whenever they like. The only thing we ask, where it is possible, is that you avoid mealtimes, so that residents can eat without the dining room becoming busy. We are always happy to arrange a quiet space for private family time.
Who can live at Little Brook House?
We are registered to care for adults aged 65 and over. If you are looking for care for someone younger, we are not able to offer them a place here, and we would rather tell you that straight away than take you through an assessment first.
What is Little Brook House's CQC rating?
Our overall rating is Requires improvement, published on 29 July 2023 after an inspection on 7 and 8 June 2023. Of the five areas the CQC assesses, Effective, Caring and Responsive are rated Good, and Safe and Well-led are rated Requires improvement. Our registered manager took up post about four months before that inspection. Since then we have worked through the improvement plans that came out of it and completed them. The next CQC inspection will be the proper test of that work, and when it is published we will link to it here in the same way. The full report is on the CQC website and we would encourage you to read it. We are happy to talk through anything in it with you, in person or on the phone.
Is Little Brook House regulated and inspected?
Yes. Little Brook House is registered with and regulated by the Care Quality Commission, and has been since 2010. Our full inspection history and current report are published on the CQC website, and we would encourage you to read them.
Not sure which type of care is right?
Call us or book a visit. We'll talk it through honestly and help you work out the best next step.